Privacy Policy
Who We Are
Abode Above is a small, independently run B&B located in Padstow, Cornwall. We take the privacy of our guests seriously and are committed to handling your personal data with care and transparency. This statement explains what information we collect, how we use it, and your rights under UK data protection law.
What Information We Collect
When you make an enquiry or booking with us, we may collect the following:
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Your name and contact details (email address, phone number)
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Booking information, including dates, room preference, and number of guests
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Payment details (processed securely through a third-party called 'Free to Book' we do not store card information)
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Any additional information you choose to share with us, such as accessibility requirements or dietary preferences
How We Use Your Information
We use your personal data to:
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Process and manage your booking
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Communicate with you before, during, and after your stay
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Send confirmation and pre-arrival information
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Respond to enquiries or requests
We do not use your data for marketing purposes without your explicit consent, and we will never sell or share your information with third parties for commercial use.
How We Store Your Data
Your data is stored securely and retained only for as long as necessary - typically for the duration of your booking and a reasonable period afterwards for administrative and legal purposes. We take appropriate measures to protect your information from unauthorised access or disclosure.
Third Parties
Where you book through a third-party platform (such as Free To Book), their privacy policy will also apply. We recommend reviewing their terms separately. Any data passed to us via a third party is handled in accordance with this statement.
Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request that inaccurate data is corrected
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Request that your data is deleted, where applicable
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Withdraw consent for any data use based on consent
To exercise any of these rights, please get in touch using the contact details below.
Cookies
Our website may use cookies to improve your browsing experience. No personally identifiable information is collected through cookies without your knowledge.
Contact
If you have any questions about how we handle your data, or wish to make a request, please contact us at lisaokeefe007@gmail.com
This privacy statement was last updated in April 2026.